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Public Offer Agreement

Terms of Service & Public Offer

Software Development, Workflow Automation & IT Consulting Services

Effective Date: June 1, 2026 | Last updated:

Notice: This Public Offer constitutes a legally binding agreement between the Contractor and the Customer. Payment for services via an issued payment link constitutes unconditional acceptance of all terms herein.

1. Parties & General Provisions

1.1. Contractor: Individual Entrepreneur Alexei Iacubet (FOP Iacubet Alexei Mykolaiovych), registered and operating under the laws of Ukraine, Tax ID / RNOKPP: 3079826170 (hereinafter referred to as the "Contractor").

1.2. Customer: Any legally capable natural person, legal entity, or authorized representative who accepts the terms of this Offer and pays for the Contractor's services (hereinafter referred to as the "Customer").

1.3. Legal Basis: This agreement is a public contract under Articles 633, 641, and 642 of the Civil Code of Ukraine and standard international commercial law practices for digital cross-border services.

2. Subject Matter of the Services

2.1. The Contractor undertakes to provide IT, software development, and automation services, and the Customer undertakes to accept and pay for such services on the terms set forth herein.

2.2. The scope of services includes, but is not limited to (under NACE/KVED codes 62.01, 62.02, 62.09, 63.11, 63.99):

  • Workflow Automation: Design, development, configuration, testing, and deployment of automated workflows and pipelines (including, but not limited to, via n8n, Make, Zapier, custom scripts in Python, JavaScript / Node.js, or any other software platforms and automation engines);
  • API & System Integrations: Third-party service integrations via REST/GraphQL APIs, webhooks setup, data transformation, and synchronization of databases and business management tools (including, but not limited to, PostgreSQL, Supabase, Airtable, Notion, CRM systems, cloud platforms, or on-premise solutions);
  • AI & LLM Solutions: Development, prompt engineering, fine-tuning, configuration, and integration of AI agents, autonomous assistants, chatbots, Large Language Models (LLMs), and Retrieval-Augmented Generation (RAG) architectures with Customer communication channels and internal tools;
  • Technical Consulting & Support: IT consulting, digital system architecture audits, business process optimization, troubleshooting, technical maintenance, and setup of any accompanying software, digital tools, or infrastructure as agreed with the Customer.

2.3. Project Specifics: The specific list of tasks, target platforms, custom features, and delivery scope shall be agreed upon by the Parties through electronic correspondence (email, instant messaging), project specifications, or invoice descriptions, and shall in all cases be fully governed by this Public Offer.

2.4. Third-Party Dependencies: The Contractor is not liable for disruptions, rate limits, access revocations, pricing changes, or policy updates imposed by third-party service providers, cloud hosts, API platforms, or AI vendors (such as OpenAI, Anthropic, Google, Telegram, Meta, payment gateways, or CRM vendors) integrated into the Customer's workflows.

3. Order of Acceptance & Contract Conclusion

3.1. Instant Acceptance: This Offer is deemed fully and unconditionally accepted without reservations at the moment the Customer makes a successful payment via a personalized payment link (Pay-by-Link), invoice, or online acquiring gateway provided by the Contractor.

3.2. Payment signifies that the Customer has reviewed, understood, and agreed to the project scope, timelines, pricing, and all terms defined in this Public Offer.

4. Service Acceptance & Proof of Delivery (No Paper Act Required)

4.1. Electronic Primary Document: Payment for the services by the Customer via the payment link or bank transfer constitutes full, final, and indisputable confirmation of the proper and complete provision of services by the Contractor, their acceptance by the Customer, and the absence of any claims regarding quality, scope, or delivery time.

4.2. The paid invoice, electronic receipt, or payment gateway transaction log serves as a sufficient primary document replacing a bilateral signed physical Service Acceptance Act (Certificate of Completion), pursuant to Law of Ukraine No. 4496-VIII on simplifying export of services and international electronic commerce standards.

5. Pricing, Payment Terms & Taxes

5.1. Payment Methods: Payment is performed online via non-cash electronic funds transfer through authorized secure international payment processors (e.g., Stripe, LiqPay, Fondy, WayForPay, or direct SEPA/SWIFT bank transfer).

5.2. Without VAT: Prices do not include Value Added Tax (VAT). The Contractor operates under the simplified taxation system (Single Tax payer) and is not a VAT payer under Ukrainian tax legislation.

5.3. Banking & FX Fees: Any correspondent banking fees, acquiring processing commissions, or currency conversion expenses shall be governed according to the selected payment gateway and the Customer's issuing bank terms.

6. Refund & Cancellation Policy

6.1. Custom Digital Services: Due to the customized, intangible, and intellectual nature of software development and workflow automation services, payments made are non-refundable once service provision or system configuration has commenced or has been delivered.

6.2. Exceptional Cases: Any partial refund or service scope modification is possible solely upon mutual prior written agreement between both Parties before work execution.

7. Intellectual Property & Confidentiality

7.1. Upon full payment, the Customer receives non-exclusive rights to use the delivered custom workflows, scripts, and configurations for their business operations.

7.2. Both Parties agree to maintain confidentiality regarding any business data, API keys, credentials, and customer personal data processed during the engagement.

8. Legal Entity Details & Contact Information

Contractor:

Entity: FOP Alexei Iacubet / Iacubet Alexei Mykolaiovych

Country: Ukraine

Tax ID / RNOKPP: 3079826170

NACE Codes: 62.01, 62.02, 62.03, 62.09, 63.11, 63.12, 63.91, 63.99

Direct Contacts:

Email: alexei.techhelp@gmail.com

Telegram: @alirtrans

WhatsApp / Phone: +38050 100 60 60

Website: alexei-techhelp.github.io